Security & Privacy

If you have forgotten your password, all you need to do is enter your email address on the 'Signin' page and click the 'Forgotten Password' button. We will then e-mail you the password you entered when you registered with us.

We are committed to protecting the privacy of individuals. If you provide us with personal details about yourself, we will NOT pass that information to any other third party unless required to do so by law.

Our web site offers opportunities for visitors to request information and services. When giving us your details, you have the option of asking us not to contact you with details of special offers. If you have asked to be on our mailing list and you then change your mind, we respect your right to have your name removed from our mailing list at any time for any reason.

If you request exclusion from our mailing list, the only email you will receive from us will be notifications of the receipt of your order.

Our secure server software (SSL) is the industry standard and is amongst the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit or debit card number, name and address so that it cannot be read as the information travels over the Internet. Therefore anyone 'listening' to traffic en route can make no sense of the number.

You can tell whether a page is secure as 'https' will replace the 'http' at the front of our web address in your browser address window. A small locked padlock will also appear in your browser - you will see this when you enter your personal and credit card details at our secure checkout. If you click on the padlock you can view our certificate information including who the certificate was issued by and the valid to & from dates.

Cookies are tiny text files stored on your computer when you visit certain web pages. We may use cookies to keep track of what you have in your basket and to remember you when you return to our site. To shop at allianceonline.co.uk you need to have all cookies enabled. Most computers are sold with 'cookies' enabled but below we show you how to turn on 'cookies' should you need to.

Please note: 'Cookies' cannot harm your computer and do not contain any personal or private information. To determine the type and version of web browser you use to access the Internet: For PC computers: Click on 'Help' or 'Settings' at the top of your browser window and select the 'About...' option. For Mac computers: With the browser window open, click on the apple menu and select the 'About' option.

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes. Because the Internet infrastructure is global the information you provide may be transferred outside the European Economic Area that does not have similar data protection legislation during use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers